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Through the Eyes of an Intern

Written by Brandon Niesen

Through the Eyes of an Intern

When I first started my internship back in mid-May, I didn’t know exactly what to expect. I did realize I had a good opportunity set in front of me, and one that should be taken advantage of.  With that being said, my top priority was to take in as much as I could during the next three months.

The Teller Line was the first stop of several. On the Teller Line I learned many things, such as effectively handling cash and good customer service, which in the eyes of a teller are two of the most important aspects.  The power of being able to affect the remainder of the customers’ day, whether that is negatively or positively, is a large responsibility. What I learned on the Teller Line enabled me to have a better understanding while in other departments. 

Throughout the summer I worked with the Marketing department on several occasions. In my opinion, having a good awareness about marketing concepts is beneficial in each job type. The way I look at it, I’ll always have to sell someone on something.

Cash Management is an area that clearly feels the effects of mistakes on the Teller Line. Being in that department makes a person realize how important the “small” things are.

Loans and Loan Services are two very integral parts of the driving force needed to push the bank along. Just from being with the Loan Officers for two days I quickly got the impression that finding the right balance in life is critical.

Credit Analysis was the last stop on the tour. Many things learned in school were put to use while spending a few days in that area. I found that thinking critically is a must with the tasks I was given.

Aside from the work, I couldn’t have asked for better people to work this summer. Whenever I had any kind of question, someone was there to answer it. Working with people like that made work enjoyable. After working here for only three months, I quickly understood why this bank continues to succeed.  

As you might have guessed, there was a lot of learning this summer. I still couldn’t tell you what I want to do with my life, but getting a taste of many things was a great opportunity, and one that I’m grateful for. It will certainly prove useful in years to come. 

 

Brandon Niesen
Guest Blogger and NebraskaLand National Bank Intern 2015

 

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