Careers

We are offering an exciting career opportunity for a Loan Services Specialist to join our dynamic team. The ideal candidate will be detail-oriented and committed to providing exceptional customer service. As a key member of our team, you will play a crucial role in supporting the loan servicing process, ensuring smooth operations, and contributing to the overall success of our organization.

Key Responsibilities:

• Process and input loan applications with strong  attention to detail.
• Maintain and monitor loan accounts, ensuring compliance with organizational policies and regulatory requirements.
• Provide exceptional customer service to loan applicants and customers, addressing inquiries and resolving any issues in a timely manner.
• Collaborate with other departments to ensure efficient loan servicing and seamless customer experiences.
• Handle routine administrative tasks, including data entry, documentation, and loan file maintenance.
• Assist with other duties as assigned by the Loan Services Supervisor to ensure smooth department operations.

• Strong customer service skills with a focus on delivering a positive experience.
• Detail-oriented with the ability to manage multiple tasks while maintaining accuracy.
• Ability to work in a fast-paced professional environment with a positive and team-oriented attitude.
• Previous experience in loan servicing or a similar role is a plus, but not required.

We are seeking a reliable and customer-oriented Full Time Teller to manage daily transactions, including deposits, withdrawals, and maintaining records. Ideal candidates will provide exceptional customer service, adhere to bank policies, and contribute to a secure banking environment.

Key Responsibilities:

1. Handle customer transactions for deposits and withdrawals with attention to detail.
2. Ensure accurate cash drawer management and reporting discrepancies.
3. Verify check authenticity and facilitate appropriate fund transactions.
4. Efficiently count and prepare currency and coins, and assist with night depository duties.
5. Utilize bank software to access customer information for service needs.
6. Demonstrate professional, friendly, and courteous service at all times.
7. Identify opportunities to recommend bank products that fit customer needs.
8. Adhere to all bank procedures, including compliance training and dual control practices.
9. Perform back counter responsibilities like imaging and balancing work.
10. Maintain confidentiality and represent the bank professionally.

Essential Skills:

1. Proven record of delivering friendly and courteous customer service.
2. Ability to multitask and handle transactions accurately and efficiently.
3. Familiarity with using computers and banking software systems.
4. Strong adherence to bank policies, with a focus on security and compliance.

Additional Details:

Additional responsibilities may be assigned in line with the bank's needs and regulations. Constant professional demeanor and compliance with confidentiality standards.

This position is responsible for providing exceptional customer service at our bank's front desk. You will oversee the reception area, answer phone calls, direct inquiries, and assist walk-in customers, all while performing various administrative tasks to ensure smooth operations.

1. Customer Service: Greet and assist customers as they enter the bank, ensuring a welcoming atmosphere. Provide prompt and accurate service while addressing inquiries and processing requests through phone and in-person interactions.
2. Communication: Answer incoming calls, transfer them to the appropriate department, and taking messages when necessary. Maintain clear and professional communication with customers and employees.
3. Administrative Support: Manage incoming mail and faxes, ensuring timely distribution. Assist various departments with clerical duties and maintain an organized reception area.
4. Professionalism: Demonstrate commitment, dependability, and respect for the team through regular attendance and punctuality. Project a professional image in appearance and conduct at all times.

The ideal candidate will possess strong communication skills, a proactive attitude, and previous customer service experience.

We are an Equal Opportunity Employer.