Careers

Overview: Responsible for performing operations support duties of the Cash Management Department.  Cross-train in all Cash Management positions and have the ability to carry out each position responsibly.

Responsibilities:

1. Prepares Lockbox services for customers as assigned ensuring accuracy and follow up with customers as needed.      
2. Prepare customer Bank statements
3. Reviews Mobile/ATM/RDC deposits daily
4. Reviews and balances internal ATM clearing and Zelle accounts daily
   1. Put daily work away from teller line and maintain monthly retention of envelopes.
   2. Reviews and submits check adjustments as needed for customer and Correspondent Bank Accounts.     
   3. Responsible for daily Duplicate Items, IPay & ORM reports          
5. Cross train and back up the following jobs:
   1. Backup Wire Specialist as needed.
   2. Assist with input and verification of wires as needed
   3. Assist with FCRM alerts.
   4. Confirm adherence to Board approved Wire Policy and all regulations        related to the wire area                                                            
6. Answer customer service calls
   1. Recognize sales opportunities and cross-sell Bank products by making quality referrals.
   2. Provide exceptional customer service to internal and external customers
7. Read and follow all written procedures of the bank.
   1. Participate in departmental training sessions and meetings.
   2. Place special emphasis on the areas of compliance with the Bank regulations.
   3. Adheres to the Electronic Data Processing Board approved policies.
8. Follow all bank policies and procedures with special emphasis in confidentiality, compliance and projecting a professional image at all times.
9. Assume additional responsibilities as required.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).